At Aurum Home Carpets Trading L.L.C, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By accessing or using our website or services, you signify your understanding and agreement to the practices described in this policy.

 

  1. Information We Collect:

We may collect certain personal information from you when you engage with us through various channels such as our website, in-store interactions, email communications, telephone conversations, or social media platforms. The types of personal information we may collect include:

 

– Contact details (such as name, address, phone number)

– Email address

– Payment information (credit card details)

– Purchase history

– Preferences and interests relevant to our products/services

 

  1. How We Use Your Information:

We utilize the collected personal information for the following purposes:

 

– To process transactions: To complete purchases made on our platform.

– To provide customer support: To respond to inquiries and resolve any issues.

– To improve user experience: To enhance our website’s functionality based on user preferences.

– For marketing purposes: With your consent where required by law; to send promotional emails about new products/services or special offers that may be of interest to you.

 

  1. Data Security Measures:

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect against unauthorized access or disclosure of your information.

 

  1. Disclosure of Personal Information:

We do not sell, trade, rent out or otherwise transfer personally identifiable information unless explicitly stated herein or with explicit consent obtained from individuals concerned.

 

  1. Third-party Links:

Our website may contain links to third-party websites that have their own privacy policies outside of ours. We cannot assume responsibility for their content or activities but encourage users to review these policies before providing any personal information.

 

  1. Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyse usage patterns, customize content, and deliver targeted advertisements. You can modify your browser settings to decline cookies if desired.

 

  1. Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that an individual under the age of 13 has provided us with personal information, we will take immediate steps to delete such data.

 

  1. Changes to this Privacy Policy:

We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

 

If you have any questions or concerns regarding our privacy practices or wish to exercise your rights related to your personal information, please contact us using the details provided below:

 

Aurum Home Carpets Trading L.L.C,

DUBAI DESIGN DISTRICT

Building 05 , 3 Floor- A301

DUBAI, UAE

Mobile/Whatsapp: +971 56 281 0987

Email: inquiry@aurumhome.ae

 

By using our platform or providing personal information after any modifications have been made, you acknowledge acceptance of these changes in its entirety.

Effective Date: 25 July 2023