Q: What types of carpets do you offer?
A: We offer a wide range of carpets including wool, silk, synthetic fibres, and natural materials such as jute and sisal. Our collection includes various styles like tradiƟonal, modern, and transitional designs.
Q: Are your carpets available in different sizes?
A: Yes, our carpets come in standard sizes such as 5x8 feet, 8x10 feet, and larger. Additionally, we also provide custom sizing options to ensure the perfect fit for your space
Q: Can I request a sample before purchasing?
A: Absolutely! We understand the importance of seeing and feeling the carpet before making a decision. Samples are available upon request so that you can assess colour accuracy and texture firsthand.
Q: Do you offer installation services?
A: While we do not directly provide installation services ourselves, we work closely with trusted professionals who can assist with carpet installation. We would be happy to recommend qualified installers in your area.
Q: How do I clean and maintain my carpet?
A: Proper care is essential to prolonging the life of your carpet. We provide detailed care instructions along with each purchase. Regular vacuuming and occasional professional cleaning are recommended for maintaining its appearance over time.
Q: Do you have any warranty or return policy?
A: Yes, we stand behind the quality of our products. Each carpet comes with a manufacturer's warranty against defects. Additionally, please refer to our return policy for information on returns or exchanges within a specified timeframe atier purchase.
Q: Can I order online or visit your store personally?
A: You have both options! Our website allows convenient online ordering from anywhere at any time. If you prefer an in-person experience or need assistance from our knowledgeable staff members while selecting a carpet design or discussing customization options, you are more than welcome to visit our physical store
Q: Do you offer discounts or promotions?
A: Yes, we periodically run special promotions and offer discounts on selected carpets. Stay updated by subscribing to our newsletter or following us on social media platforms to be informed about the latest offers.